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  • 30 Apr
    KellyTheWebGal

    Wanted: Prize Winning Chili

    KellyTheWebGal

    stillkickin The Messiah Village chili pepper is looking for some prize winning chili to taste at this year’s Still Kickin Chili Cookoff! We are looking for local business and friends of the community to enter this year’s competition.

    Last year was our first annual cook-off and it was a blast. The smell of homemade chili filled the air and the music entertainment literally had people dancing. Everyone who attended had the opportunity to taste each teams’ chili recipe and vote for their  favorite.  The winner of the People’s Choice Award had the opportunity to serve their chili s at the Messiah Village Fireside Grille (our on campus restaurant).

    This year’s Still Kickin’ Chili Cookoff will take place on September 9. To learn more check out  MessiahVillage.org/chili

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    7 Mar
    MVpresident

    This Week @ MV

    MVpresident

    I am very proud to announce that Messiah Village is listed in the “2011 Who’s Who in Business in Harrisburg” in the retirement community category by Susquehanna Style Magazine. We were selected as a result of independent research of consumers in the Harrisburg region in August 2010. It is wonderful to know that the general public thinks so positively of Messiah Village. Your dedication and commitment to residents and clients make these kinds of awards possible! Thank You!

    More good news…an employee in the beauty salon recently sent this email —- I was in Palmyra at my CPA’s office, and he told me he has customers who are residents from the Village. He asked what we do to keep residents so happy. Everyone he works with from the Village can’t say enough good about the place. He said “Whatever you’re doing, keep doing.”

    This is a good reminder that we never know who and where the impact of our work might be felt. I am always impressed with how far employees drive to work at the Village and how wide our impact is. Thanks to those of you who live in Cumberland and Dauphin counties, but also to those of you live in Adams, Lancaster, Lebanon, Perry, York and other counties. Your commitment is particularly appreciated as gas prices continue to go up.

    If you would like to rate the best businesses in the 2011 “Simply the Best” program sponsored by Harrisburg Magazine you can still vote until April 1, 2011. To vote go to www.harrisburgmagazine.com.

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    7 Jul
    MVpresident

    WorldBlu Recap – Part 2

    MVpresident

    More from the WorldBlu conference! The final speaker was Tony Heish, CEO of Zappos.com. Tony just released a new book titled Delivering Happiness: A path to profits, passion and purpose. The book is currently on New York Times best seller. Zappos is one of the largest online retailers. Here are some quotes and comments from Tony at WorldBlu – “What stories do customers (in our case residents and clients) tell their friends?” “How can we create more stories and memories?” “What do customers feel?” He believes companies should hire people who fit the culture more than anything else. Here are some things Zappos is known for:

    • Pay brand new employees $2,000 to quit
    • Make customer service the responsibility of the entire company, not just a department
    • Focus on company culture as the #1 priority
    • Apply research from the science of happiness to running a business
    • Help employees grow – both personally and professionally
    • Seek to change the world

    Zappos defines its culture in terms of 10 core values:

    • Deliver WOW through service
    • Embrace and drive change
    • Create fun and a little weirdness
    • Be adventurous, creative, and open-minded
    • Pursue growth and learning
    • Build open and honest relationships with communication
    • Build a positive team and family spirit
    • Do more with less
    • Be passionate and determined
    • Be humble

    While Zappos is very different from Messiah Village, there are still things we can learn from them to be a better place to live and work. For more info, check out Zappos.com or www.deliveringhappinessbook.com. Both websites have a lot about their core values and culture. Based on what you learn, how might Messiah Village better live out who we are?

    WorldBlu Picture

    Emerson Lesher, Traci Fenton (from WorldBlu), Nancy Wise and Michelle Wolfe at the WorldBlu Conference in Las Vegas

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    24 May
    MVpresident

    MV Award – Principle 5

    MVpresident

    This week’s democratic organizational principle is —- Accountability. This is what WorldBlu says about it — “Democratic organizations point fingers, not in a blaming way but in a liberating way. They are crystal clear about who is accountable to whom and for what.” One way that I think we have built in accountability is for each team to establish “standards” to which they hold themselves accountable and are included in our annual performance evaluations.

    WBList-logo-2010

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    17 May
    MVpresident

    MV Award – Principle 4

    MVpresident

    This week the WorldBlu principle is Fairness + Dignity. This is what they say about it – “Democratic organizations are committed to fairness and dignity, not treating some people like “somebodies” and other people like “nobodies.” Of the ten principles, this is the highest rated principle at Messiah Village. I am pleased that most people feel like they count at Messiah Village and that they are treated fairly. It encourages an atmosphere of trust and goodwill. And, if we show this toward each other, then residents and clients will also experience an atmosphere of fairness and dignity. Blessings as you go about your important work.

    WBList-logo-2010

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    10 May
    MVpresident

    WorldBlu Award – Principle 3

    MVpresident

    The WorldBlu principle for the week is Dialogue + Listening which they define as … “Instead of the top-down monologue or dysfunctional silence that characterizes most workplaces, democratic organizations are committed to having conversations that bring out new levels of meaning and connection.” I like how we have been working at this principle over the last couple of years. Some of the ways I think we have been doing this include: huddles, learning circles, drop-in gatherings in the multipurpose room (like for the dress code policy), President’s Circle, Organizational Council’s Journey with Others, etc. I hope that Carol Hess helps us to continue to do this in all areas of the Village.

     WBList-logo-2010

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    3 May
    MVpresident

    WorldBlu Award – Principle 2

    MVpresident

    This week we highlight WorldBlu principle #2: Transparency —“Say goodbye to the ‘secret society’ mentality. Democratic organizations are transparent and open with employees about the financial health, strategy, and agenda of the organization.”

    Some ways that MV is transparent with employees are as follows: State of the Village meetings, sharing strategic and operational updates in This Week @ MV newsletter, Strategic Plan is on the MV Intranet as well other information, sharing quarterly dashboard indicators with Organizational Council members, open letters, huddles, an attitude of openness, and more…

     WBList-logo-2010

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    26 Apr
    MVpresident

    WorldBlu Award – Principle 1

    MVpresident

    To help celebrate our making the WorldBlu list, each week I will be including one of the ten principles that WorldBlu says make up a democratic workplace. It is a way for us to continue to encourage each other to live out these principles. The first principle is: Purpose and Vision. WorldBlu defines it this way – “A democratic organization is clear about why it exists (its purpose) and where it is headed and what it hopes to achieve (its vision). These act as its true North, offering guidance and discipline to the organization’s direction.”

    Outside consultants and partners who work/visit Messiah Village often comment that people who work here know the mission statement, and they don’t usually find that to be the case. I hope you feel your work is important and part of something larger than all of us!

     WBList-logo-2010

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    13 Apr
    MVpresident

    Messiah Village Wins Worldwide Award

    MVpresident

    WBList-logo-2010

    I am excited to share the news that WorldBlu, a company specializing in democracy in the workplace, has announced that Messiah Village is one of 44 organizations globally named to the WorldBlu List of Most Democratic WorkplacesTM. Messiah Village is one of two Pennsylvania organizations and the only retirement community that made this year’s list.

    The announcement of the 2010 winners was made today as part of the fourth annual Democracy in the Workplace Day. The list includes for-profit and non-profit organizations from across the United States, Canada, Mexico, the United Kingdom, India, the Netherlands and Malaysia in industries such as technology, healthcare, telecommunications, media, manufacturing, aerospace and retail. They represent more than $12 billion in combined annual sales.

    This year’s 2010 winners include Zappos.com, Meetup, DaVita, 3i Infotech, HCL Technologies, Great Harvest Bread Company, Equal Exchange, Continuum, Menlo Innovations, Orpheus Chamber Orchestra, BetterWorld Telecom, Chroma Technology Corp., and I Love Rewards. We are certainly in good company!

    This award is particularly gratifying because it is based on how Messiah Village employees rated their workplace environment. More than 80 percent of Village employees completed the WorldBlu Democratic Workplace Scorecard™, evaluating the organization’s practice of 10 democratic principles, including transparency, dialogue and listening, integrity, accountability and choice on a leadership, individual, and a systems and processes level. The scorecard results showed that Village employees feel more positive about their workplace than those that did not make the list and rate it at a high level similar to many outstanding organizations around the world.

    We did not win this award because of anything I did, but because of what employees themselves said about their experience working at the Village.

    WorldBlu defines an organizational democracy as a system of organization that is based on freedom instead of fear and control. It developed the scorecard tool based on a decade of research into what makes a world-class democratic organization. The system is a way of designing organizations to amplify the possibilities of human potential – and the organization as a whole. To learn more, visit www.worldblu.com.

    We first entered the WorldBlu program to help us evaluate our transformation to a “person-centered, community-minded” organization. Many of the principles of the person-centered care movement are similar to the principles of democratic organizations. The results indicate that we have made good progress in our transformation. There is still more work to do, but we are moving forward and have a great foundation to go to the next level in our transformational journey.

    The principles of a democratic organization create both a positive workplace and a participatory, enriching community for residents and clients to live and receive support. We strive to be an organization that offers a spectrum of aging services that invites older adult participation, offers choices, creates compassionate communities and encourages purposeful aging. We believe it is important for the workplace culture to align with the culture experienced by residents and clients. Living out the principles of organizational democracy has always been important to Messiah Village because they reflect many of the same values of the faith tradition upon which Messiah Village was founded and are a prime way to accomplish our mission and vision.

    I believe this award gives us the confidence and courage to continue on our important journey. It is also an indicator of what we already know: Messiah Village is a unique, rewarding place to live and work. I consider this one of our top organizational highlights over the past several years.

    We will celebrate this world-class award on Friday, April 16, with special events for employees and residents. Additionally, we will hold a drawing to select two employees to join me at the WorldBlu award conference in Las Vegas in June.

    Sincerely,

    Emerson L. Lesher, president

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    3 Dec
    Aly Felton

    Messiah Village receives grant for project

    Aly Felton

    Mechanicsburg, PA– Messiah Village, a continuing care retirement community, obtained a $15,500 grant from the Mechanicsburg Area Foundation to initiate its new project. The project, inspired by the grassroots Person-Center Care Movement(PCCM) is intended to create, implement, and share an end-of-life curriculum and remembrance program to aid residents, families, and staff of Messiah Village as they journey through the process of dying and grieving.

    Jim Kinsey, Messiah Village Community Life Leader and Team Development Coordinator, will be overseeing the project as the program coordinator. He explained, “The project includes five major components that, once implemented, will redefine how long-term care staff members process and participate in the end-of-life journey and how our organization can model a more respectful and sensitive method for helping families and staff deal with practical and emotional end-of-life issues.”

     Messiah Village has been journeying towards a person-centered community-minded model of care since 2006 and therefore necessitates an end-of-life program that assists all stakeholders with the death and dying process. Messiah Village’s “Fulfilling the Promise Of Person-Centered Care” program seeks to fulfill the educational needs of the community, highlight the process of dying in the community, and foster engagement of other community members in this shared life experience.

     The program includes five distinct steps beginning with educating employees about person-centered care via classroom training and computer-based instruction. The next step is an intensive eight hour education module. Third, the program seeks to create community traditions of remembrance including the creation of a comfort box, a handcrafted wooden box meant to store cherished belongings. The fourth step is to create an organized communication system to send letters to grieving family members and friends. The last step is replication of this program in other long-term care communities located in this area.

     Messiah Village representatives recently accepted the grant at the Mechanicsburg Club awards breakfast.

     

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